COVERED MEDICAL EXPENSES
Benefits are available for medically necessary services and supplies needed to diagnose, care for, or treat a physical or medical condition. They must be widely accepted professionally in the United States as effective, appropriate and essential, based upon recognized standards of the health care specialty involved.
A service or supply is necessary if the health carrier determines it is appropriate for diagnosis, care or treatment of the disease or injury involved.
To be appropriate, the service or supply must be:
Care or treatment which is expected to improve or maintain your health or to relieve pain and suffering without aggravating the condition or causing additional health problems.
A diagnostic procedure indicated by the health status of the patient and expected to provide information to determine the course of treatment without aggravating the condition or causing additional health problems.
• No more costly (taking into account all health expenses incurred in connection with the service or supply) than another service or supply which could fulfill these requirements.
In determining if a service or supply is appropriate, the health carrier will consider:
Information provided on the affected person’s health status.
Reports in peer reviewed medical literature.
Reports and guidelines published by nationally recognized health care organizations that include supporting scientific data.
Generally recognized professional standards of safety and effectiveness in the United States for diagnosis, care or treatment.
The opinion of health professionals in the generally recognized health specialty involved.
• Any other relevant information brought to the health carrier’s attention.
In no event will the following services or supplies be considered medically necessary:
Those that do not require the technical skills of a medical, mental health or dental professional.
Those furnished mainly for the personal comfort or convenience of the person, the person’s family, anyone who cares for him or her, a health care provider or health care facility.
Those furnished only because the person is an inpatient on a day when the person could safely and adequately be diagnosed or treated while not confined.
Those furnished only because of the setting if the service or supply can be furnished in a doctor’s or dentist’s office or other less costly setting.
Physician’s Services
This medical plan pays for covered medical treatment and surgery performed by a qualified physician. This includes any sterilization procedure, including voluntary sterilization.
There is a deductible for each office visit to a physician. (See your plan summary, a separate insert available from your personnel office.)
Providers who are covered by the plan are people licensed to practice:
Medicine and surgery (M.D.)
Osteopathy and surgery (D.O.)
• Dentistry (D.D.S. or D.M.D.)
Also covered are:
Psychologists
Physician’s assistants
Occupational therapists
Physical therapists
Licensed clinical social workers
Licensed marital and family counselors
Audiologists
Optometrists
State-certified nurse midwives or registered midwives
Naturopaths
Ophthalmologists
Chiropractors
Podiatrists
Christian Science Practitioners authorized by the Mother Church, First Church of Christ Scientist, Boston, Massachusetts
Nurse practitioners
Psychological associates
Practitioners with a master’s degree in psychology or social work, if supervised by a psychologist, medical doctor or licensed clinical social worker.
All providers must be licensed by the state in which they practice and practicing within the scope of their license.
Hospitalization
Important: Certification is required for all hospital stays. If certification is not obtained, a $400 penalty will be assessed before any benefits may be paid. Please refer to the “Certification” section on page 22.
A hospital is an institution providing inpatient medical care and treatment of sick and injured people. It must:
Be accredited by the Joint Commission on Accreditation of Hospitals, a medical care, psychiatric or tuberculosis hospital as defined by Medicare, or have a staff of qualified physicians treating or supervising treatment of the sick and injured.
Have diagnostic and therapeutic facilities for surgical and medical diagnosis on the premises, 24-hour a day nursing care provided or supervised by registered graduate nurses, and continuously maintain facilities for operative surgery on the premises.
This Medical Plan covers hospital room and board charges only while you are necessarily confined as a registered bed patient and under the care of a physician. Coverage includes room, board, general duty nursing, intensive care and other services regularly rendered by the hospital to its occupants but does not include private duty or special nursing services rendered outside an intensive care unit. You must pay the difference in charges between a private room and a semiprivate room, unless the health carrier determines a private room is medically necessary.
The Plan also provides for hospital services and supplies, which includes those charges made by a hospital on its own behalf for necessary medical services and supplies actually administered during hospital confinement other than for room and board, intensive care unit, private duty nursing, or physicians’ services. Services of a personal nature, including radio, television and guest trays, are not included.
If benefits change during your stay, the benefits that apply are those in effect the day you were hospitalized. The new benefit is effective the day after you are discharged from the hospital. This includes the recognized charge for an intensive or coronary care unit ordered by a physician.
If the health carrier changes during the time you are hospitalized, benefits for the entire period of confinement are paid by the previous carrier. The new carrier is responsible the day after you are discharged. This includes, but is not limited to, the recognized charge for an intensive care or coronary unit ordered by a physician.
Skilled Nursing Care
The Medical Plan pays for charges by a registered nurse (R.N.), licensed practical nurse (L.P.N.), or nursing agency for skilled care.
Covered services include:
Visiting nursing care of an R.N. or L.P.N. of not more than four hours to perform specific skilled nursing tasks.
• Private duty nursing by an R.N. or L.P.N. if your condition requires skilled nursing services and visiting nursing care is inadequate.
Skilled nursing services that are not covered include:
Nursing care that does not require the education, training and technical skills of an R.N. or L.P.N., such as transportation, meal preparation, charting of vital signs and companionship activities.
Private duty nursing care given while the person is an inpatient in a hospital or other health care facility.
Care provided to help a person in the activities of daily life, such as bathing, feeding, personal grooming, dressing, getting in and out of bed or a chair, or toileting.
Any service provided solely to administer oral medicines, except where applicable law requires that such medicines be administered by an R.N. or L.P.N.
Care provided solely for skilled observation except as follows:
➣ For no more than 4 hours per day for a period of no more than 10 consecutive days following the occurrence of:
✓ Change in patient medication.
✓ Need for emergency medical services provided by a physician, or the onset of symptoms indicating the likely need for such services.
✓ Surgery.
✓ Release from inpatient confinement.
Outpatient Procedures and Plan-required Second Opinions
Important: Certification is required before having any of the following procedures. If certification is not obtained, a $200 penalty will be assessed before any benefits may be paid. Please refer to the “Certification” section on page
22.
Allergy Immunotherapy — treatment of allergies.
Bunionectomy — surgical removal of bunions.
Carpal tunnel surgery — surgery of wrist nerve.
CAT Scan–Spine — computerized axial tomography of the spine.
Cholecystectomy — surgical removal of the gallbladder.*
Colonoscopy — scope exam of large intestine.
Coronary angiography — X-ray visualization of heart arteries and/or chambers by insertion of catheter through vein into heart.
Coronary angioplasty — plastic “balloon” surgery to clear diseased heart vessels.*
Coronary artery bypass — surgical “detour” of circulation in heart vessels.*
Dilation and curettage (D&C) — examination of cervix and removal of tissue from the lining of the uterus.
Hemorrhoidectomy — surgical removal of hemorrhoids.
Hip replacement — placement of an artificial hip.*
Hospital admission for lower back pain.*
Hysterectomy — surgical removal of the uterus.*
Knee arthroscopy — scope inserted through surgical opening in knee joint for diagnosis and/or treatment.
Knee replacement — placement of an artificial knee.*
Laminectomy — surgical removal of thin vertebral plate.*
MRI - knee — study of the knee using magnetic resonance imaging technology.
MRI - spine — study of the spine using magnetic resonance imaging technology.
Pelvic laparoscopy — scope exam of abdomen inserted through small surgical opening for diagnosis or treatment of pelvic problems.
Septorhinoplasty — surgery on septum and nose.
Tonsillectomy/adenoidectomy — surgical removal of the tonsils/adenoids.*
Tympanostomy tube insertion — tubes surgically inserted in ears.
Upper GI endoscopy — scope exam of esophagus, stomach and small intestines.
* If the necessity for this procedure cannot be readily determined, you may be required to have an independent medical exam by a physician certified by the appropriate specialty board and not in practice with the physician recommending the procedure or treatment.
The results of this exam will be used as a second opinion to determine the necessity of the procedure or treatment. Covered medical expenses incurred because of the requested exam are paid at 100% and the deductible is waived. If a required examination is not obtained, a $200 penalty will be assessed before any benefits may be paid.
Employee-elected Second Opinions
The Plan pays 100% of covered expenses with no deductible (including normal plan benefits for travel if preauthorized) for obtaining a second surgical opinion when the first surgeon has recommended nonemergency surgery.
An emergency is a recent and severe medical condition, including, but not limited to, severe pain, which would lead a prudent layperson with average knowledge of medicine and health to believe their condition, sickness, or injury requires immediate medical care to prevent:
Placing their health in serious jeopardy.
Serious impairment to bodily function.
Serious dysfunction of a body part or organ.
In the case of a pregnant woman, serious jeopardy to the health of the fetus.
If the first and second opinions differ, you may seek a third opinion. The Plan pays benefits for a third opinion the same as for a second opinion. Charges for X-rays and diagnostic tests required in connection with the second and third opinions are included. However, to avoid duplication, the attending physician is encouraged to share his X-ray and test results with the consulting physician(s).
To qualify for second opinion benefits, the physician may not be in practice with the physician who provided the first or second opinion and the proposed surgery:
Must be recommended by the physician who plans to perform it.
Will, if performed, be covered under this Medical Plan.
Require general or spinal anesthesia.
The second opinion must be obtained before you are hospitalized.
To arrange for a second or third opinion, obtain a “Second Surgical Opinion Travel Pre-authorization and Consultation Report” from your personnel office or the health carrier. You may choose your consulting physician. If you want, the health carrier can provide you with a list of names of qualified physicians.
Certification
To receive full benefits, certification is required for:
Confinement in a hospital or treatment facility.
Any of the procedures or treatments listed under the Outpatient Procedures and Plan-required Second Opinions section on page 19.
Call the health carrier to request certification. You, your physician, the hospital or the facility may call.
When to Call
You should call:
At least 14 days in advance of a prescheduled admission, or as soon as the admission is scheduled. You must call before the confinement or services begin.
60 days before the expected delivery date for maternity.
• Within two working days following the admission, or as soon as reasonably possible, for emergencies.
An emergency admission is an admission where the physician admits the person to the hospital immediately after the sudden and, at that time, unexpected change in a person’s physical or mental condition which:
Requires immediate confinement as a full-time hospital inpatient.
• If immediate inpatient care was not given could, as determined by the health carrier, reasonably be expected to result in:
Placing the patient's health in serious jeopardy.
Serious impairment to bodily function.
Serious dysfunction of a body part or organ.
In the case of a pregnant woman, serious jeopardy to the health of the fetus.
You will receive prompt written notice of days and services approved. If you are to be confined in a hospital or other facility, the health carrier sends notice to the hospital or the facility as well as to you and your physician.
When the health carrier certifies any confinement, procedure, service, or supply, it is only for the purpose of reviewing whether the service is necessary to the care or treatment of the illness or injury. Certification does not guarantee that all charges are covered under this plan. All charges submitted for payment are subject to all other terms and conditions of this plan, regardless of certification by the health carrier.
Certification of Additional Days
If your physician is considering lengthening a stay, you, your physician, the hospital or the facility must call the health carrier to request certification for additional days. Call no later than the last day previously certified.
If there has been no prior contact, the health carrier will contact the facility on the last scheduled date of confinement to check your condition. If medically necessary, additional days of confinement may be certified at that time.
Benefits Without Certification
If the health carrier does not certify as medically necessary a confinement (or any day of it) or a listed procedure or treatment, either specifically or as part of a planned program of care, benefits are paid as follows:
If certification has been requested and denied, no benefits are paid for the hospital or facility room and board or the procedure or the treatment.
If certification has not been requested and the confinement is not medically necessary, no benefits will be paid for the facility room and board. In addition, the first $400 of medically necessary facility charges, if any, are not covered.
If certification has not been requested and the procedure or treatment is not medically necessary, no benefits will be paid.
• If certification has not been requested and the confinement, procedure, treatment, or the service and supply is medically necessary, a penalty will be assessed:
For hospital or treatment facilities, the first $400 of expenses will not be paid; and
For any of the treatments or procedures listed in the
Outpatient Procedures and Plan-required Second Opinions
section on page 19, the first $200 of expenses will not be paid.
Prescription Drugs
The Plan pays for prescription drugs for the treatment of an illness, disease or injury if dispensed upon prescription of physicians or dentists acting within the scope of their license.
This includes needles and syringes purchased simultaneously with insulin, as well as other diabetic supplies.
The Plan pays normal plan benefits (see the plan summary for your plan) for a brand name drug. Generic drugs are covered at 100%.
Definitions
Prescription drugs are medical substances which must bear a label that states, “Caution: Federal law prohibits dispensing without a prescription.” Diabetic supplies are defined as sugar test tablets, sugar test tape, acetone test tablets and Benedict’s solution or the equivalent. A generic drug is:
Produced and sold under the chemical name or shortened version.
Approved by the U.S. Food and Drug Administration as safe and effective.
Produced after the original patent expires.
Produced by a company different from the one that first patented the chemical formulation.
Priced less than the product produced by the company that first patented the formulation.
Exclusions
Benefits are not payable for:
A device of any type.
Any contraceptive drug prescribed for contraceptive purposes.
Any drug entirely consumed at the time and place it is prescribed.
The administration or injection of any drug.
More than the number of refills specified by the prescriber. The health carrier may require a new prescription, or evidence of need. For example, the need may be questioned if the prescriber did not specify the number of refills or if the frequency or number of prescriptions or refills appears excessive under accepted medical practice.
Any refill of a drug dispensed more than one year after the latest prescription for it.
Radiation, X-rays, and Laboratory Tests
The Medical Plan pays normal benefits for X-rays, radium treatments and radioactive isotope treatments if you have specific symptoms. This includes diagnostic X-rays, lab tests, TENS therapy and analyses performed while you are an inpatient. Charges for these services are not paid if related to a routine physical examination.
Routine Cancer Screening
The Plan provides coverage for certain routine lab tests for cancer screening. This includes physician services to provide, review, interpret, and report the results.
Coverage is provided for one test per year for each of the following:
Pap smear for all women age 18 and older.
Prostate specific antigen (PSA) blood test (or other equivalent or better cancer detection test) for men 35 years and older.
Mammograms.
These tests will be paid at normal Plan benefits following the deductible. Other incidental lab procedures in connection with Pap smears, PSA tests, and mammograms are not covered.
Rehabilitative Care
The Medical Plan covers inpatient or outpatient rehabilitative care designed to restore and improve bodily functions lost due to injury or illness. This care is considered medically necessary only if significant improvement in body function is occurring and is expected to continue. Care (excluding speech therapy) aimed at slowing deterioration of body functions caused by neurological disease is also covered.
Rehabilitative care includes:
Physical therapy and occupational therapy.
Speech therapy if existing speech function (the ability to express thoughts, speak words, and form sentences) has been lost and the speech therapy is expected to restore the level of speech the individual had attained before the onset of the disease or injury.
Rehabilitative counseling or other help needed to return the patient to activities of daily living but excluding maintenance care or educational, vocational or social adjustment services.
Rehabilitative care must be part of a formal written program of services consistent with your condition. Your physician or therapist must submit a statement to the health carrier outlining the goals of therapy, type of program, and frequency and duration of therapy.
Outpatient Pre-operative Testing
If you have a specific illness, disease or injury, the Plan pays 100% of covered expenses with no deductible for pre-operative testing performed while you are an outpatient before a scheduled surgery, if the surgery would have been covered by the Plan.
To be covered, the tests:
Must be related to the scheduled surgery.
Are done within 7 days prior to the scheduled surgery.
Are done while you are not confined as an inpatient in a hospital.
Would have been covered if you were confined in a hospital.
Must not be repeated by the hospital or surgery center where the surgery is done.
The test results must appear in your medical records kept by the hospital or surgery center where the surgery is performed.
You must have the scheduled surgery in a hospital or surgery center unless your physical condition prevents the surgery. If you cancel the surgery (other than when your physical condition prevents it), the testing is paid at normal plan benefits.
Outpatient Ambulatory Surgery
The Medical Plan pays 100% of covered expenses with no deductible for same day ambulatory surgery if you are an outpatient. The surgery must take place in a freestanding surgical facility or outpatient department of a hospital. Surgery performed or normally performed in a provider office is paid at normal plan benefits.
Anesthetic
The cost of anesthetic and its administration is covered. This includes injections of muscle relaxants, local anesthesia and steroids. When billed by a hospital or physician, the services of an anesthetist are covered.
Pregnancy
Pregnancy and childbirth are covered like any other medical condition as long as you are covered under the Medical Plan. No pre-existing conditions limitations are applied.
Coverage is provided for a hospital stay for childbirth for at least 48 hours following a normal delivery or 96 hours following a cesarean delivery.
Pregnant women may get screening for high-risk pregnancy factors and receive educational materials and access to obstetrical nurse case management. If you are pregnant, call the health carrier as soon as possible for advice and counseling on having a healthy pregnancy. A nurse consultant will assess the risk factors in your pregnancy and discuss ways to reduce them with you, as well as provide ongoing monitoring and evaluation. The nurse can also provide educational materials, nutritional analysis and ongoing support.
If you are totally disabled as a result of a pregnancy problem and your coverage ends, you may be eligible for extended benefits. See Continued Health Coverage on page 71. Totally disabled means the complete inability of an individual to perform everyday duties appropriate for your employment, age or sex. The inability may be due to disease, illness, injury, or pregnancy. The plan reserves the right of determination of total disability based upon the report of a duly qualified physician or physicians chosen by the health carrier.
Durable Medical Equipment/Supplies
When medically necessary, the Medical Plan covers supplies prescribed by a physician, including:
Artificial limbs and eyes.
Bandages and surgical dressings.
Purchase or rental of autorepositioning appliances, casts, splints, trusses, crutches and other similar, durable medical or mechanical equipment.
Rental or purchase of a wheelchair or hospital-type bed.
Rental or purchase of iron lungs or other mechanical equipment required for respiratory treatment.
Blood transfusions, including the cost of blood and blood derivatives.
• Oxygen or rental of equipment for the administration of oxygen.
Charges for the purchase, repair or replacement of durable medical and surgical equipment will be included as covered medical expenses as follows:
• The initial purchase of such equipment and accessories to operate the equipment is covered only if the health carrier is shown that:
Long term use is planned; and
The equipment cannot be rented; or
It is likely to cost less to buy it than to rent it.
• Repair or replacement of purchased equipment and accessories will be covered only if the health carrier is shown that:
It is needed due to a change in the person’s physical condition; or
It is likely to cost less to buy a replacement than to repair the existing equipment or to rent similar equipment.
Not included are charges for more than one item of equipment for the same or similar purpose.
Durable medical and surgical equipment is equipment that is:
Made to withstand prolonged use.
Made for and mainly used in the treatment of a disease or injury.
Suited for use in the home.
Not normally of use to persons who do not have a disease or injury.
Not for use in altering air quality or temperature.
Not for exercise or training.
Travel
Travel expenses must be preauthorized to receive reimbursement under the Medical Plan. Contact the health carrier for pre-authorization before you or your dependent travel.
The Medical Plan pays travel and ambulance costs within the contiguous limits of the United States, the State of Alaska and the State of Hawaii. This includes:
Transportation to the nearest hospital by professional ambulance. A professional ambulance is a land or air vehicle specially equipped to transport injured or sick people to a destination capable of caring for them upon arrival. Specially equipped means that the vehicle contains the appropriate stretcher, oxygen and other medical equipment necessary for patient care enroute. A medical technician trained in lifesaving services accompanies the transported patient.
Round-trip transportation, not exceeding the cost of coach class commercial air transportation, from the site of the illness or injury to the nearest professional treatment. If you use ground transportation and the one-way distance exceeds 100 miles, the Medical Plan pays your documented travel expenses while enroute for fares, mileage, food and lodging for the most direct route. Only eligible persons are reimbursed.
Travel does not include reimbursement of airline miles used to obtain tickets, the cost of lodging, food, or local ground transportation such as airport shuttles, cabs or car rental.
If the patient is a child under 18 years of age, a parent or legal guardian’s transportation charges are allowed. Also, when authorized by the claims administrator, travel charges for a physician or a registered nurse are covered.
Travel benefits apply only to the conditions covered under the Medical Plan. They do not apply to the audio, dental, or vision plans.
Travel, as described above, is covered only in the circumstances set forth in the sections below. Travel is not covered for diagnostic purposes.
Emergencies
Travel is covered if you have an emergency condition requiring immediate transfer to a hospital with special facilities for treating your condition. Preauthorization is waived if you are immediately transferred in a ground or air ambulance; you do not need to call the health carrier before this occurs.
An emergency condition is a recent, severe medical condition, including but not limited to severe pain, which would lead a prudent layperson possessing an average knowledge of medicine and health to believe their condition, sickness or injury is of such a nature that failure to get immediate medical care could result in:
Placing the person’s health in serious jeopardy.
Serious impairment to bodily function.
Serious dysfunction of a body part or organ.
In the case of a pregnant woman, serious injury to the health of the fetus.
Treatment Not Available Locally
Travel is covered for you to receive treatment which is not available in the area you are located when the need for treatment occurs. Treatment is defined as a service or procedure, including a new prescription which could not have been obtained without the travel, which is medically necessary to correct or alleviate a condition or specific symptoms of an illness or injury. It does not include any diagnostic procedures or more than one follow-up visit (as specified below) to monitor a condition. Treatment must be received for travel to be covered.
Travel benefits for treatment which is not available locally are limited during each calendar year to:
One visit and one follow-up visit for a condition requiring therapeutic treatment.
One visit for prenatal or postnatal maternity care and one visit for the actual maternity delivery.
One presurgical or postsurgical visit and one visit for the surgical procedure.
One visit for each allergic condition.
If you need travel for a nonemergency condition which cannot be treated locally, you must receive preauthorization. Obtain a Travel Preauthorization Application form from your personnel office or the health carrier. Complete the top portion and have your physician complete the bottom portion. Submit the form to the health carrier before you travel. The health carrier will provide you with written preauthorization.
If you do not have time to obtain the form or you have not received written preauthorization, you must call the health carrier before you travel.
Second Surgical Opinions
Travel is covered if you require a second surgical opinion which cannot be obtained where you are currently located. This will count as a presurgical trip as shown above.
If you require transportation for a second surgical opinion which cannot be obtained locally, you must receive pre-authorization. Obtain a Travel Preauthorization Application from your personnel office or the health carrier. Complete the top portion and have your physician complete the bottom portion. Submit the form to the health carrier before you travel.
If you do not have time to obtain the form or you have not received written preauthorization, you must call the health carrier before you travel.
Chemical Dependency and Substance Abuse Treatment
Important: Certification is required for all inpatient stays in a treatment facility. If certification is not obtained, a $400 penalty will be assessed before any benefits may be paid. Please refer to the “Certification” section on page
22.
Treatment of chemical dependency and substance abuse is paid at normal plan benefits following the deductible, up to the limits shown on the Benefit Summary. The limits are subject to change. Please check with the health carrier for the most current maximum benefit. Treatment of medical complications of chemical dependency does not count towards the maximum benefit.
A treatment facility is a hospital or institution that charges for its services and that:
Mainly provides a program for diagnosis, evaluation and treatment of chemical dependency or substance abuse.
Meets licensing standards.
Prepares and maintains a written plan of treatment for each patient which is based on medical, psychological and social needs and is supervised by a physician.
• Provides on premises, 24 hours a day:
Detoxification services needed with its effective treatment program.
Infirmary level medical services and provides or has arrangement with an area hospital to provide for any other medical services that may be required.
Supervision by a staff of physicians.
Skilled nursing care by licensed nurses who are directed by a full time R.N.
Mental Disorders
Important: Certification is required for all inpatient stays in a treatment facility. If certification is not obtained, a $400 penalty will be assessed before any benefits may be paid. Please refer to the “Certification” section on page
22.
The Medical Plan pays the following benefits for disorders:
Outpatient services are covered at 50% up to 25 visits per year.
• Inpatient services are covered at 50% up to an individual annual maximum of 21 calendar days .
A mental disorder is a disease commonly understood to be a mental disorder, whether or not it has a physiological or organic basis, and for which treatment is generally provided by or under the direction of a mental health professional such as a psychiatrist or psychologist. A mental disorder includes but is not limited to:
Schizophrenia
Bipolar disorder (manic/depressive)
Pervasive Mental Development Disorder (Autism)
Panic disorder
Major depressive disorder
Psychotic depression
Obsessive compulsive disorder
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is a confidential counseling service, free of charge to you and your dependents. This service provides assessment, treatment and referral services. The program is geared to provide assistance with difficulties that you may encounter at work, emotional problems, stress, family or relationship problems, and chemical dependency.
Call the number shown on the front page of the booklet for the EAP provider. Staff is available 24 hours a day, 7 days a week. When you call, you may be able to work through your problem on the phone with an EAP counselor. In most cases though, the staff will try to schedule an appointment with a local counselor. The counselor will then assess your situation in person. Based upon this assessment, he or she will either counsel you or refer you to another professional for specialized care. In an emergency, the EAP staff will provide crisis counseling by phone or will direct the caller immediately to appropriate medical or psychiatric facilities in the area.
Your call or visit will be completely confidential. Unless you choose to tell others, no one needs to know about your EAP counseling sessions. EAP counseling offices are located away from your work site. Discussions with an EAP counselor will not be revealed to anyone without your written permission. However, in cases involving child abuse or threatened harm to yourself or others, EAP counselors may be required by law to suspend confidentiality to protect the persons involved.
Medical Treatment of Mouth, Jaws, and Teeth
The Plan pays for medical conditions of the teeth, jaw and jaw joints as well as supporting tissues including bones, muscles and nerves. Medical services include:
Inpatient hospital care to perform dental services if required due to an underlying medical condition.
Surgery needed to treat wounds, cysts or tumors or to alter the jaw, jaw joint or bite relationships when appliance therapy alone cannot provide functional improvement.
Nonsurgical treatment of infections or diseases not related to the teeth.
Dental implants if necessary due to disease or accident but only if dentures or bridges are inappropriate or ineffective. False teeth for use with the implants are covered only under the Dental Plan as a Class III service.
Services needed to treat accidental fractures or dislocations of the jaw or injury to natural teeth if the accident occurs while the individual is covered by the Plan. Treatment must begin during the calendar year the accident occurred or the calendar year following. The teeth must have been firmly attached to the jaw bone at the time of injury and damaged or lost other than in the course of biting or chewing and must have been free of decay or in good repair.
Diagnosis, appliance therapy (excluding braces), nonsurgical treatment, and surgery by a cutting procedure which alters the jaw joints or bite relationship for temporomandibular joint (TMJ) disorder or similar disorder of the jaw joint.
Myofunctional therapy is not covered. This includes muscle training or training or in-mouth appliances to correct or control harmful habits.
Medical Treatment of Obesity
Expenses for medical supervision of weight reduction programs will be covered as any other medical condition when determined to be medically necessary by the health carrier.
If determined to be medically necessary by the health carrier, covered services for medical supervision of weight reduction may include history and complete physical exam, diagnostic tests, physician office visits, anorectic (weight control) prescription drugs, and/or surgery.
Noncovered services include, but are not limited to, intestinal bypass surgery, loop gastric bypass, gastroplasty (stomach stapling), duodenal switch operation, biliopancreatic bypass, mini-gastric bypass, gastric bubble balloon surgery, special diet supplements, vitamin injections, hospital confinement for weight reduction programs, exercise, exercise equipment, gym fees, whole body calorimeter studies and psychiatric treatment/counseling including behavior modification, biofeedback and hypnosis.
Plastic, Cosmetic, and Reconstructive Surgery
The plan covers plastic, cosmetic or reconstructive surgery only as needed to:
• Improve the function of a part of the body (excluding teeth or any structure that supports the teeth) and that is malformed as a result of:
A severe birth defect, including harelip or webbed fingers or toes; or
Disease, or surgery performed to treat a disease or injury.
Repair an injury sustained in an accident which occurs while you are covered under the plan, provided surgery is provided in the calendar year the accident occurred or the calendar year following.
Mastectomy/Breast Reconstruction
Any person who receives benefits for a medically necessary mastectomy may also receive benefits for:
Reconstruction of the breast on which the mastectomy was performed.
Surgery and reconstruction of the other breast to produce a symmetrical appearance.
Prostheses.
Treatment of physical complication of all stages of mastectomy, including lymphedemas.